Monday, July 18, 2011

Crisis Management Book Summary#1

1-Crises have many sources, and these are often unique to a company's line of business.
2-Accident and natural events , health and evironmental disasters, technical breakdowns, economic and market forces, and rogue employees are among potential perils faced by organizations.

3- As you audit potential crises, seek broad-based input. Many minds are better than a few.

4- Conduct your organizations's risk audit through its individual units. The people closest to its operations are best equipped to detect crisis-producing situations.

5- One method for identifying potential crises is to put yourself in the role of internal saboteur and ask, "What could I do to damage this company?"

6- Some risks are more worthy of managerial attention than  others.

7- One way to prioritize crisis prevention efforts is to quantify risk in terms of their potential impact times and their probability of occurence.

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