Crisis Management Book Summary#3 Contingency Planning

1- The first step of contingency planning is to organize a planning team that brings together the skills, experience, and insights of many people.

2- The planning team should assess the scope of potential problems- that is , all the things that could go wrong.

3- Develop a contingency plan that will neutralize or contain every significant aspect of a potential crisis. Communications should be part of the plan.

4-Never assume that contingency plans will actually work. Always test them under real or simulated conditions.

5- keep all contingency plans up-to-date.

6- if you don't know where to start with contingency planning, start with simple contingencies, such as floodsor fires.

7- Contingency planning does not work for crises that cannot be anticipated. The best remedyin these cases in a crisis management team of people who are flexible, decisive , and have authority to act.